1. From the Home screen choose Settings
  2. homescreen-settings
  3. Tap on Mail, Contacts, Calendars > Accounts and choose Add Account….add-account
  4. Choose your email account type. For setting up email to work with your Suffolk Online service choose Other.
  5. other
  6. Tap on Add Mail Account
  7. add-mail-account
  8. Enter Your name, Email Address, Email Password and give your account a description of your choosing on the page below and then Tap Next
  9.   new-account
  10. pop-imap
  11. Tap on IMAP. Enter “pop3.suffolkonline.net” or “imap.iomartcloud.com” in the Incoming Mail Server Host Name box and ensure your full email address is in the username box and your email password is in the password box. In the outgoing mail server boxes you need to ensure “smtp.suffolkonline.net” or “smtp.iomartcloud.com” is in the Host Name box and again your full email address is in the username box and your email password is in the password box.
  12. Tap Next and the account should verify. Once it has verified, make sure “Mail” is switched on, on the following screen and tap “Save”. This will setup your mail account.

If it then comes up with errors then you may need to go into the Account, Advanced Settings and ensure that SSL is turned on and that the port number is “993”. It may also be worth checking the Outgoing Server Settings, Primary Server and ensure that SSL is turned on that using port number “465”