Please Note: If you are not sure if these settings apply to you please ring the helpdesk on 01473 345305.

ADSL

MTU:1500

VPI: 0

VCI: 38

Encapsulation:  PPPOA

VDSL/Fibre

VPI: 0

VCI: 38

Use VLANID: tick “yes” to use this and set to 101

Encapsulation:  PPPOE

Suffolk Online ADSL Login

t****@suffolkonline.net (where * is the number toenter after the t ) or “yourtelephonenumber@suffolk.adsl.coop

BT ADSL Test Login

bt_test@startup_domain
bt_test_user@suffolkonline.mydsl

No Password required but this is for testing purposes ONLY.

E-Mail Servers

Incoming Mail (POP3): pop3.suffolkonline.net or imap.iomartcloud.com (preferred)

Outgoing Mail (SMTP): smtp.suffolkonline.net or smtp.iomartcloud.com (preferred)

Authentication needs to be set on the outgoing server using same details as incoming server

Port numbers to be used – 993 and 465 (IMAP & SSL Turned On) or 995 and 465 (POP & SSL Turned On)

FTP / Homepages

hostname: homepages.suffolkonline.net