£52.00 Per month
£52.00 per month for UNLIMITED telephone and remote support for up to 5 PC’s across your organisation plus inclusive proactive system maintenance. FREE initial Health Check worth £150 to audit and check your equipment out. We support all your infrastructure from broadband connections to email to software. You name it – we support it! On-site support only £36 per hour + travel expenses on Pay As You Use basis.
As part of this package you get everything our standard offering gives (listed below):
- A dedicated helpdesk (Please call 01473 345305 for support queries) that is operated 9am-5pm Mon-Fri (bank holidays and Christmas period excluded) with access to permanent, highly experienced and knowledgeable staff
- Free initial standard health check on your systems worth up to £250(1 site only)
- UNLIMITED telephone and remote support for 1-5 PC’s within your organisation across multi-sites
- 10% Discount on our standard health check prices
- Remote Support via advanced online tools
- On site support (charged additionally at Pay as you Use gold discounted rate of £36 per hour + travel)
- Help and advice on whatever you require (Finance and Phone Systems not included)
- Procurement and Procurement advice
- Discounted packages because you work in the voluntary sector
Plus
- Proactive Monthly System maintenance protecting your systems core elements i.e. servers, backup, anti-virus
Proactive Monthly System Maintenance gives you complete piece of mind. Not only do you have someone on the end of the phone if you need it but we will look out for your IT systems without you ever needing to lift a finger. We try and spot the problems before they become problems and ensure that everything that should be operating continues to operate.
This will include monitoring of the following elements
- Server performance
- Server error Logs
- Backup monitoring
- Anti-virus monitoring
Please note this does not include any updates to systems.
Please view our Terms and Conditions
If you are interested in what we can offer you, please contact Matthew Morling at matthew.morling@communityactionsuffolk.org.uk or on 01473 345321