Welcome to the Community Action Suffolk IT Help Pages.

These guides encompass everything from how to set up an email account, to how to fix a broadband issue or how to ensure you computer is protected against attacks.

We have also detailed all the relevant service information including incoming and outgoing mail servers, broadband settings, plus much more.

Finally we have also added a number of pages that may help you out with various computer problems you may suffer and provided a number of handy facilites including a downloads page which lists all of the relevant websites you may need to get updated software and hardware from and a glossary page helping you out with all of those technology terms you may be unfamiliar with.

With over 40 guides and pages this is a highly complete support section that enables you to fix many problems yourself without contacting our helpdesk. We hope you find the guides useful and informative and they help you to help yourself in your hour of need! We have attempted to ensure that all of the screens you see on the guides are the ones you see on your computer so please ensure you view the correct guide.
Remote Assistance

Click on the Team Viewer Logo or the Aero Admin logo to allow one of our support representatives to remotely support your PC. Depending on your browser you may need to Simply click Run, and install the software or you may need to view the file in your downloads and double click on the file to install the software. Once you have installed the software tell the helpdesk technicians your ID and password and then a remote session can be setup.

Remember if you cannot find help for your particular problem here then you can always contact the Community Action Suffolk IT Helpdesk on 01473 345305 or email us at support@suffolkonline.net.