Welcome to the New Suffolk Online Helpdesk Pages
Welcome to the New Suffolk Online Helpdesk site.
From 2010, Suffolk Online has renewed all of it's helpdesk guides with the vast majority of them now being fully illustrated guides with screenshots. These guides encompass everything from how to set up a dial up connection, how to set up your email address, how to improve your broadband connection plus so much more.
We have also detailed all the relevant Suffolk Online service information including incoming and outgoing mail servers, broadband settings, dialup telephone numbers plus much more.
Finally we have also added a number of pages that may help you out with various computer problems you may suffer and provided a number of handy facilites including a downloads page which lists all of the relevant websites you may need to get updated software and hardware from and a glossary page helping you out with all of those technology terms you may be unfamiliar with.
We hope you find the guides useful and informative and they help you to help yourself in your hour of need! We have attempted to ensure that all of the screens you see on the guides are the ones you see on your computer so please ensure you view the correct guide.
Keep an eye on this section over the coming weeks and months where we will extending these guides further and providing you with the most comprehensive help section out there!
Remote Assistance
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Click on the Team Viewer Logo to allow one of our Suffolk Online support representatives to remotely support your PC. Simply click Run, and install the software and then contact one of our helpdesk technicians and tell them your ID and password and then a remote session can be setup.
Remember if you cannot find help for your particular problem here then you can always contact the Suffolk Online Helpdesk on 01473 345305 or email us at support@suffolkonline.net.
